Mobile app and website
Accept commission-free orders for delivery or pickup through your own branded digital channels.
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ORDER MANAGEMENT
Every order, channel and delivery. One connected workflow.
Bring online, in-store and delivery orders into one operational flow. Your team sees what is new, what is in preparation and what needs attention without switching between disconnected tools.
- Online and in-store
- POS and kitchen
- Delivery dispatch
Live order flow
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One queue, wherever the order starts.
Customers choose the channel. TapTasty keeps the restaurant workflow consistent from acceptance to fulfilment.
In-store ordering
Connect kiosk and QR table orders to the same operational queue used by your team.
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Keep order details, products, prices and statuses aligned across your connected systems.
Explore productFrom tap to table, without broken handoffs.
Each order follows a visible sequence, so front-of-house, kitchen and delivery teams work from the same information.
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Order placed
The customer orders through your app, website, kiosk, QR menu or restaurant team.
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Validated and synced
Products, options, payment and fulfilment details enter the restaurant workflow.
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Sent to preparation
The order reaches the right POS and kitchen screens with an accurate status.
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Completed or delivered
Customers receive updates while the team coordinates pickup, table service or delivery.
OPERATIONAL CONTROL
Run one queue instead of five disconnected inboxes.
TapTasty gives the team a clear operational view of incoming and active orders. Managers can spot delays, follow fulfilment and keep channels aligned during the busiest periods.
- Live statuses and preparation times for every active order
- Consistent updates between ordering channels, POS and KDS
- Fast filtering by location, channel and fulfilment method
COORDINATED DELIVERY
From confirmation to courier handoff.
Configure delivery areas and fees, assign the right driver and keep the customer informed. The delivery workflow stays connected to the original order instead of becoming a separate process.
- Delivery zones, minimum orders and configurable fees
- Driver assignment with the information needed for fulfilment
- Customer-facing status updates throughout the journey
Everything your team needs to keep orders moving.
Operational clarity for staff today, structured order data for better decisions tomorrow.
Live order statuses
See new, accepted, preparing, ready and completed orders at a glance.
Preparation timing
Track how long orders spend in each stage and identify recurring delays.
Exception handling
Surface rejected payments, unavailable items and orders that need manual attention.
Fulfilment rules
Manage pickup, table service and delivery rules for every restaurant location.
Customer context
Keep useful order history and preferences connected to the customer relationship.
Operational reporting
Use structured order data to understand channels, demand and restaurant performance.
DESIGN YOUR FLOW
See how TapTasty would manage orders in your restaurant.
Tell us about your locations, ordering channels and delivery operation. We will map the modules that fit your workflow.
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