01
Sales & collections
KPIs, peak hours, order channels, payment methods and statuses — compared across locations and periods.
Business Intelligence for Hospitality · 2026
See it all.
Control it all.
Decide faster.
TapTasty BI — operational control, POS audit and hospitality performance in one Business Intelligence platform.
01
single source of truth
07
operational areas united
360°
multi-location visibility
POS controlIncident detected
Now
PerformanceUpward trend
+12.5%
More than BI
Your restaurant produces thousands of signals. TapTasty turns them into decisions.
Not another isolated dashboard. A complete operational view built from sales, orders, payments, POS actions, KDS times, products and team activity.
From “what happened?” to “where, when and who can act?” — without searching for answers in separate exports.
The platform
From signal to cause.
In the same flow.
Every view leads to the detail that matters: location, waiter, product, bill, table or POS event.
01 / 04
The complete picture
Management sees what matters from the first second.
Commercial indicators, trends, distributions and operational exceptions in a dashboard built for rapid scanning and action.
- Commercial and operational indicators
- Shared company, location and period filters
- Direct access from each KPI to the relevant report
02 / 04
Control without blind spots
Exceptions surface. Their context stays attached.
Operational audit brings voids, returns, discounts, transfers and alerts together in a view that reaches the source POS event.
- Incidents grouped by type and level
- Links between event, user, table and order
- Complete timeline for rapid investigation
03 / 04
Commercial performance
Understand what drives the result, not only the total.
Sales can be analyzed by location, day, hour, order source and payment method, with the detail required for commercial decisions.
- KPIs, trends and period comparisons
- Payment and order-channel mix
- Drilldown by profit center and product
04 / 04
Kitchen under control
Rush becomes measurable. Delays become actionable.
KDS performance is tracked by station, product and time interval, including preparation times, overruns and incomplete items.
- Performance and SLA by KDS station
- Peak hours and preparation-time distribution
- Order flow through to the customer outcome
One platform. The entire operation.
Every critical area,
under control.
One data language, from the dining room through the kitchen and management.
monitor
POS control & audit
Voids, returns, discounts, transfers, prints and incidents traced back to the source event.
03
KDS & kitchen
Preparation times, stations, products, rush periods and SLA overruns in the context of the real flow.
04
Team & performance
Current load, active bills, collections, tips, discounts and product mix by waiter.
05
Products & menu
Rankings, categories, options, incidence, slow products and opportunity matrix.
Verified
Bills, fiscal & data quality
Open and closed bills, tables, areas, Z reports, payments and reconciliation — without parallel definitions.
Control without blind spots
Every action leaves a trace.
You see the complete story.
TapTasty reconstructs an order timeline — from opening and products through KDS, payment, transfer or closing.
Detect
Exceptions appear clearly, grouped by type and risk level.
Understand
See the user, table, terminal, moment and real context.
Act
Move directly from an alert to the relevant timeline and detail.
Order#10433244
Closed- Order openedPOS 03 · Main dining room
- Sent to KDS8 items · Grill + Bar
- Product voidedReason: customer change · 68 RON
- Payment recordedCard · fiscal receipt linked
Risk Management · Waiters
You do not accuse.
You prioritize what deserves review.
TapTasty BI correlates unusual sequences, possible impact, peer differences, repeated transfers and end-of-activity actions into an explainable score.
The decision remains human. The score highlights situations worth reviewing; it does not independently decide that misconduct occurred.
Unusual sequencesNearby signals grouped into the same operational situation.
Possible impactIndicative financial value associated with the cases.
Compared with peersDeviations adjusted for order volume and context.
Pairs & timingRecurring transfers and concentration near the end of activity.
Risk Control CenterScore by person · visual example
78/ 100
High
Waiter A
3 main reasons identified
SequencesImpactPairs
Data confidence84%
Sequences86
Impact72
Peer comparison64
Pairs58
End of activity42
Operational follow-up3 situations ordered by priority
Priority
Transfer followed by sensitive actionOrder #8431 · timeline available
82Review
Repeated sequence on the same tableTable T12 · 3 correlated signals
61Watch
Concentration near end of activity2 events · moderate confidence
38Detection
Signals from POS, orders, KDS and transfers are correlated into situations instead of displayed as raw noise.
Assisted explanation
Score reasons, confidence level and available context show why a case surfaced.
Follow-up
Situations are ordered by priority and connected to the person, order, table and relevant timeline.
Human decision
The manager reviews evidence and real context before any conclusion or action.
Built for clarity
Complex in depth.
Simple on the surface.
A coherent visual experience on desktop and mobile, with shared filters, interactive charts, tables and CSV/XLS exports.
BI AssistantTapTasty operational guide
onlineAsk about reports, filters or indicators…
Assisted intelligence
You do not need to know
where the answer lives.
The BI Assistant understands the report catalog, guides you to the right view and explains the filters relevant to your question.
- Instant orientationFind the right report without memorizing menus.
- Real contextRecommendations aligned with platform indicators and filters.
- Short path to actionMove directly from the answer to the relevant report.
Operational impact
Less time searching.
More time leading.
One definition
Management and operations see the same indicators, built from the same source.
Exceptions move forward
Voids, returns, delays and discrepancies become clear signals instead of lost rows.
Decisions with context
Every indicator can be traced to a location, product, waiter, bill or event.
Multi-location scalability
Compare and filter the operation without fragmenting analysis into parallel files and reports.
Frequently asked questions
What you may want to know
before the demo.
If your question is not here, write to us and we will discuss your operation’s data and flows.
hello@taptasty.comWhich restaurant areas does the platform cover?
Sales and collections, POS control and audit, employee performance, products and menu, bills and fiscal, KDS/kitchen, plus administration and data quality.
Can I analyze multiple locations?
Yes. Shared filters let you select company, location and period, while user access can be limited to the relevant companies and locations.
What does POS audit mean in TapTasty?
It means tracing sensitive actions and their context: voids, returns, discounts, transfers, prints, connectivity and the complete order timeline.
Can I export reports?
Yes. Dashboards and reports provide CSV and XLS exports for further analysis, reconciliation or internal distribution.
Does the platform replace the POS system?
No. TapTasty BI turns operational data into control, audit and analysis, complementing existing POS and KDS flows.
Your next decision starts here
Turn your restaurant data
into real control.
Tell us briefly about your operation and we will prepare a TapTasty BI demonstration relevant to your locations and workflows.